Privacy Policy

Ōnsen Pure Privacy Policy

Last Updated: May 20, 2024

Introduction

Welcome to Ōnsen Pure ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, onsenpure.com (the "Site").

Information We Collect

We may collect the following types of personal information from you when you use our Site:

1. Personal Identification Information: Name, email address, phone number, shipping address, and billing information.
2. Account Information: Username, password, and other account details.
3. Order Information: Details of products you have purchased, including order numbers and purchase history.
4. Payment Information: Credit card details and other payment-related information.
5. Technical Information: IP address, browser type, operating system, and other technical information about your device and usage patterns.
6. Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies.

How We Use Your Information

We use the personal information we collect for the following purposes:

1. To Process Orders: To process and fulfill your orders, including sending you order confirmations and shipping notifications.
2. To Improve Our Services: To understand how our customers use our Site and to improve our products and services.
3. To Communicate with You: To respond to your inquiries, provide customer support, and send you updates about your orders or changes to our policies.
4. Marketing and Promotions: To send you marketing communications, special offers, and promotional materials that may be of interest to you.
5. Security and Fraud Prevention: To protect our Site and users from fraud, unauthorized transactions, and other illegal activities.
6. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

1. Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, and delivering products to you.
2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

Your Rights and Choices

You have the following rights regarding your personal information:

1. Access and Update: You can access and update your personal information by logging into your account on our Site.
2. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us at info@onsenpure.com.
3. Deletion: You can request the deletion of your personal information by contacting us at info@onsenpure.com. Please note that we may retain certain information as required by law or for legitimate business purposes.
4. Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Site.

Security of Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@onsenpure.com.

Thank you for visiting Ōnsen Pure!